f.a.q.
What’s included in each sleepover setup?
Each setup comes with an A-frame tent, twin-sized air mattress + fitted sheet, cozy throw blanket, decorative pillows, a bed tray, lights, and fun little touches to match your theme. Since our pillows are for decorative purposes, guests should bring their own pillows for sanitary reasons. For details, visit our package page.
How long is the rental for? Do you stay during the event?
Rentals are overnight for no more than 24 hours. After we set up everything, we head out. The exact delivery and break down times will be confirmed after booking. There’s also the option to book additional nights for a small fee.
What ages are your setups recommended for?
Our setups are best suited for ages 4 and up, including older kids, teens and even adults who want in on the fun!
How many tents can we rent?
Our minimum is 3 tents, and currently, we can accommodate up to 6-8 tents depending on the theme and space. We’re looking to add more soon!
What are “sleep unders”?
We love a good sleep under! It’s all the fun of a sleepover but without the actual sleeping part. While you can have a sleep under party, our setups are designed for overnight rentals only, so we would still pick up the next day.
Can we choose our theme?
Absolutely! We offer a growing list of curated themes, and you’re welcome to personalize with optional add-ons from our á la carte menu.
What should my guests bring?
Each guest should bring their own pillow for hygiene reasons. We do provide a soft throw blanket, but for something warmer, they can bring an additional blanket.
rental basics
delivery, setup and space
Do you deliver, setup and break down?
We do! A designated adult must be present at the time of delivery, setup and the next-day break down.
How long is setup and break down?
Setting up usually takes 2-3 hours, depending on the layout of the location, number of tents and complexity of design. Next day break down usually takes about 1 hour or less.
How much floor space is needed?
Each tent setup needs roughly 6.5 ft depth x 3.5 ft wide of floor space. We can arrange the tents depending on the space but please make sure your space can accommodate the desired number of tents!
How can we prep prior to your arrival?
We just need a cleared and clean indoor space, and access to a power outlet. Please keep in mind that we are not responsible for moving furniture, personal belongings or picking up trash.
Do you stay during the event?
We set everything up and return the next day, so parents/guardians handle overnight supervision.
Do you setup outdoors?
Our sleepover setups are meant to be indoors only. Outdoor setups coming soon!
Can we move the tents after setup?
Tents and décor must remain in place once we’ve set them up for safety reasons.
Is there a retainer fee to book my date?
To reserve your date, a few things are required at the time of booking: A signed agreement and liability waiver, a $50 non-refundable retainer (which goes toward your total balance), and a $100 refundable damage fee (which will be returned after the event if Play + Dwell items are in clean and undamaged condition). This will hold your spot on our calendar! Please note that submitting an inquiry form does not secure your date.
What is the damage fee?
The refundable damage fee is $100. As long as everything is returned clean and undamaged, you'll get it right back!
What is your cancellation policy?
If you need to cancel more than 14 days before your event, you’ll receive a refund of any payments made minus the $50 retainer fee.
If you need to cancel within 14 days of your event, we may be able to offer a one-time credit toward a future booking within 3 months of the original event (depending on equipment and date availability).
When is the final balance due, and what forms of payment do you accept?
The remaining balance will be due 7 days before your event. We currently accept cash and Zelle. Sorry, but we do not accept checks.
When are the final details due?
Final adjustments to guest count, theme, location, or add-ons must be made 7 days before your event. After your final count is submitted, refunds will not be given if any guest(s) do not attend.
What areas do you serve? Are there travel fees?
We serve clients in the Greater Los Angeles and Orange Counties, including South Bay and Long Beach! Travel fees apply for distances beyond 25 miles from zip code 90504.
booking, payments and policies
How do you clean tents and bedding?
All bedding, pillows and plushies are fully inspected and either dry-cleaned or laundered with dye-free and scent-free detergent between rentals. Décor, trays and surfaces are sanitized. Tents are spot-cleaned and refreshed after each event.
What if something gets damaged?
We get it! Minor wear happens. However, if there are missing items or minor damage such as odors or stains (food/drink, nail polish, makeup and other beauty products, etc.), the cost would simply come out of the damage fee. Significant damage may cost more than the $100 fee.
Are pets allowed?
No. We love pets, but for safety and hygiene reasons, pets are not allowed in or near the tents. During setup, we ask that you secure your pets.
cleaning, damage and safety
more questions?
Email us here!