f.a.q.
What’s included in each sleepover setup?
Each setup comes with an A-frame tent, twin-sized air mattress + fitted sheet, cozy throw blanket, decorative pillows, a bed tray, lights, and fun little touches to match your theme. Since our pillows are for decorative purposes, guests should bring their own pillows for sanitary reasons. For details, visit our package page.
How long is the rental for? Do you stay during the event?
We do not stay during the event. After we complete set up, we head out. Rentals are overnight for no more than 24 hours, which starts at the time of setup. There’s also the option to book additional nights for a small fee.
What ages are your setups recommended for?
Our setups are best suited for ages 4 and up, including older kids, teens and even adults who want in on the fun!
How many tents can we rent?
Our minimum is 3 tents, and we can currently accommodate up to 6-8 tents depending on the theme and space. We’re looking to add more soon!
What are “sleep unders”?
A sleep under is all the fun of a sleepover but without the actual sleeping over part. While you’re more than welcome to have a sleep under party with our items, our setups are designed for overnight rentals only, so we would still pick up the next day.
Can we choose our theme?
Absolutely! We offer a growing list of curated themes, and you can personalize with optional add-ons from our á la carte menu.
What should my guests bring?
Each guest should bring their own pillow for hygiene reasons. We do provide a soft throw blanket, but for something warmer, they can bring an additional blanket.
rental basics
delivery, setup and space
Do you deliver, setup and break down?
We do! A designated adult must be present at the time of delivery, setup and the next-day break down.
How long is setup and break down?
Setting up usually takes 2-3 hours, depending on the layout of the location, number of tents and complexity of design. Next day break down usually takes about 1 hour or less.
How much floor space is needed?
Each tent setup needs roughly 6.5 ft depth x 3.5 ft wide of floor space. We can arrange the tents depending on the space but please make sure your space can accommodate the desired number of tents!
How can we prep prior to your arrival?
We just need a cleared and clean indoor space, and access to a power outlet. Please keep in mind that we are not responsible for moving furniture, personal belongings or picking up trash.
Do you stay during the event?
We do not. After we set everything up, we head out and then return the next day for breakdown. Parents/guardians are responsible for handling overnight supervision.
Do you setup outdoors?
Our sleepover setups are meant to be indoors only. Outdoor setups coming soon!
Can we move the tents after setup?
Tents and décor must remain in place once we’ve set them up for safety reasons.
Is there a retainer fee to book my date?
To reserve your date, a signed agreement + a $50 non-refundable retainer (which goes toward your total balance) are required. Please note that submitting an inquiry form does not hold your spot in our calendar.
What is the damage fee?
The refundable damage fee is $100, and is due with the final payment 7 days before the event date. As long as everything is returned clean and undamaged after the event, you'll get it right back!
What is your cancellation policy?
If you need to cancel more than 14 days before your event, you’ll receive a refund of any payments made minus the $50 retainer fee.
If you need to cancel within 14 days of your event, you may be eligible for a one-time credit toward a future booking with us. The replacement event must be scheduled to take place within 3 months of the original event date, and is subject to equipment and date availability.
When is the final balance due, and what forms of payment do you accept?
The remaining balance will be due 7 days before your event. We currently accept cash and Zelle. Sorry, but we do not accept checks.
When are the final details due?
Final adjustments to guest count, theme, location, or add-ons must be made 7 days before your event. After your final count is submitted, refunds will not be given if any guest(s) do not attend.
What areas do you serve? Are there travel fees?
We serve clients in the Greater Los Angeles and Orange Counties, including South Bay and Long Beach! Travel fees apply for distances beyond 25 miles from zip code 90504.
booking, payments and policies
How do you clean tents and bedding?
All bedding, pillows and plushies are fully inspected and either dry-cleaned or laundered with dye-free and detergent between rentals. Décor, trays and surfaces are sanitized. Tents are spot-cleaned and refreshed after each event.
What if something gets damaged?
We get it! Minor wear happens. However, if there are missing items or odors or stains (food/drink, nail polish, makeup and other beauty products, etc.), the cost would simply come out of the damage fee. Significant damage may cost more than the $100 fee.
Are pets allowed?
No. We love pets, but for safety and hygiene reasons, pets are not allowed in or near the tents. During setup, we ask that you secure your pets.
cleaning, damage and safety
more questions?
Email us here!